中国人民银行关于印发《中国人民银行货币供应量统计和公布暂行办法》的通知
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中国人民银行关于印发《中国人民银行货币供应量统计和公布暂行办法》的通知
中国人民银行关于印发《中国人民银行货币供应量统计和公布暂行办法》的通知
1994年10月27日，中国人民银行
中国人民银行各省、自治区、直辖市及计划单列城市分行：
根据中共中央和国务院关于金融体制改革的精神，为加强金融宏观调控，更好地制定和执行货币政策，在充分研究了我国经济和金融发展实际情况的基础上，按照国际通行的原则，总行制定了《中国人民银行货币供应量统计和公布暂行办法》（以下简称《办法》）。现将《办法》和今年前三季度货币供应量统计数据发给你们，望结合本地实际，认真监测、研究经济金融运行形势、货币政策问题，及时向总行反映和提出对策建议。
附：中国人民银行货币供应量统计和公布暂行办法
（1994年10月28日）
为了加强宏观监测，更好地制定和执行货币政策，根据我国经济、金融发展实际情况和国际通用统计原则，特制定《中国人民银行货币供应量统计和公布暂行办法》。
一、货币供应量的层次划分
（一）货币供应量，即货币存量，是指一国在某一时点流通手段和支付手段的总和，一般表现为金融机构的存款、流通中现金等负债，亦即金融机构和政府之外，企业、居民、机关团体等经济主体的金融资产。
（二）货币供应量按层次统计。根据国际通用原则，以货币流动性差别作为划分各层次货币供应量的标准。
（三）根据我国实际情况，拟将我国货币供应量划分为Ｍ0、Ｍ1、Ｍ2、Ｍ3。各层次的货币内容如下：
Ｍ0：流通中现金（货币供应量统计的机构范围之外的现金发行）
Ｍ1：Ｍ0＋企业存款（企业存款扣除单位定期存款和自筹基建存款）＋机关团体部队存款＋农村存款＋信用卡类存款（个人持有）
Ｍ2：Ｍ1＋城乡居民储蓄存款＋企业存款中具有定期性质的存款（单位定期存款和自筹基建存款）＋外币存款＋信托类存款
Ｍ3：Ｍ2＋金融债券＋商业票据＋大额可转让定期存单等
Ｍ1，即狭义货币；Ｍ2，即广义货币；Ｍ2－Ｍ1即准货币。
二、货币供应量统计的机构范围
（一）金融机构分类依据。分类依据金融机构的职能、货币政策对其影响的程度，以及其对经济的重要性。分类不以金融机构名称为依据。
（二）中国现有金融机构分类：
1．货币当局
中国人民银行作为中央银行，是专门行使货币当局职能的机构，是金融管理的部门。
2．存款货币银行
指可以用支票转帐并以此实现支付功能的金融机构，主要是指商业银行。鉴于我国金融业的现行规定，我们将凡接受活期存款作为负债的金融机构都列为存款货币银行，包括专业银行、商业银行、合作银行、信用合作社和中国农业发展银行。
3．特定存款机构
指接受有期限、金额限制和特定来源的存款的特定存款金融机构，包括信托投资公司、金融租赁公司、财务公司、住房信贷银行和外资银行。
4．非存款金融机构
主要包括保险公司、证券公司和养老基金会等金融机构。政策性银行中的中国进出口银行和国家开发银行也是一种专项资金的营运机构，不吸收存款，不办理支票业务，属于此类。
（三）货币供应量统计在第二条第（二）款所列范围统计。
三、货币供应量的统计
（一）将列入货币供应量统计范围的金融机构的资产负债按本《办法》第二条第（二）款的金融机构分类分别编制和汇总为中央银行资产负债表和存款货币银行资产负债表、特定存款机构资产负债表、非存款金融机构资产负债表。
（二）中央银行资产负债表与存款货币银行资产负债表合并形成货币概览。
（三）货币概览与特定存款机构资产负债表合并形成银行概览。
（四）银行概览与非存款金融机构资产负债表合并形成金融概览。
（五）货币供应量在银行概览中统计。
（六）各资产负债表和概览所列科目按照本《办法》附表归并。
四、货币供应量的公布
（一）货币供应量按季度公布，公布时间为公布数据季后第一个月下旬。
（二）公布内容为本《办法》第三条所列各资产负债表和概览，各数据表式分期末余额和比上年同期增长比率。
（三）货币供应量公布的同时，要结合金融运行情况对货币供应量进行分析。
（四）货币供应量数据和金融运行分析，须经业务主管行长审批才能见诸公开出版物和新闻媒介。
（五）中国人民银行授权：《金融时报》发表各层次货币供应量的余额和增长比率、货币运行述评；《中国人民银行季报》发布各资产负债表和概览。
五、附则
（一）非存款金融机构资产负债表和金融概览暂不编制。
（二）Ｍ3系出于金融创新不断出现的现状考虑而设，目前暂不编制这一层次货币供应量。
（三）中国人民银行调查统计司负责货币供应量统计工作和指标解释。
附表
表1 中央银行资产负债表（略）
表2 存款货币银行资产负债表（略）
表3 货币概览（略）
表4 其他银行机构资产负债表（略）
表5 银行概览（略）
附：1994年1至3季度货币统计数据（表一至表六）（略）
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外国保险机构驻华代表机构管理办法(英文版)
外国保险机构驻华代表机构管理办法(英文版)
Rules on Administration of Representative Offices of Foreign Insurance Institutions
Chapter I General Provisions
Article 1
These rules are formulated in accordance with the Insurance Law of the People’s Republic of China, and for the purpose of strengthening the administration of representative offices of foreign insurance institutions (hereinafter referred to as “representative offices”), and meeting the needs of the opening up of China’s insurance market to the outside world.
Article 2
Foreign insurance institutions hereof referred to in these rules are those insurance companies, reinsurance companies, insurance intermediaries, insurance associations, and other insurance organizations incorporated outside the territory of the People’s Republic of China.
Representative offices hereof referred to in these rules are both representative offices and general representative offices established by foreign insurance institutions within Chinese territory for the purpose of conducting such non-operational activities as liaison service and market research etc.
Chief Representative hereof referred to in these rules is the principal responsible person of the representative office, and the general representative is the principal responsible person of the general representative office.
Article 3
Representative offices shall abide by Chinese laws and regulations and related regulations made by China Insurance Regulatory Commission (hereinafter referred to as “CIRC”) and their legitimate rights and interests are protected by Chinese laws.
Article 4
CIRC is authorized by law and the State Council to perform regulatory responsibilities over the representative offices.
Under the authorization scope of CIRC, the local branch offices of CIRC take general regulation of those representative offices that are located in their jurisdictions on behalf of CIRC.
Chapter Ⅱ Application and Establishment
Article 5
Foreign insurance institutions (hereinafter referred to as “the applicant”) applying to establish a representative office shall satisfy the following requirements:
(1) Good business performance;
(2) No record of any major violation of laws and regulations within three years prior to the application date;
(3) Other prudential requirements stipulated by CIRC.
Article 6
The formal application form for the establishment of representative office is provided by CIRC.
Article 7
The applicant shall submit the following documents:
(1) The formal application form;
(2) A letter of application addressed to the Chairman of CIRC and signed by its Chairman of the Board of Directors or General Manager of the concerned insurance institution;
(3) A photocopy of the business license or the certificate of authorization for insurance business, or the registry certificate issued by the relevant regulatory authorities of its home country or territory;
(4) Articles of association and the name list of the members of the Board of Directors, management personnel or principal partners;
(5) Annual reports of the last three years prior to the application;
(6) A letter of permit issued by the competent authority of its home country or territory allowing it to set up a representative office in China, or a letter of recommendation from the industrial association of which the applicant is a member, and both types of letters shall contain information about the penalty records of the applicant received within three years prior to the application;
(7) A power of attorney signed by the Chairman of the Board or General Manager for the chief representative designated;
(8) The resume of the designated chief representative and other relevant supporting documents;
(9) Other documents and materials required by CIRC.
The photocopy of the business license or the certificate of authorization for insurance business, or the registry certificate shall be subject to notarization certified by the applicant’s home country or territory or verification by the resident Embassy or Consulate of the People’s Republic of China in the applicant’s home country or territory.
Article 8
The applicant shall submit its application documents to CIRC. CIRC shall handle all the applications according to the following conditions:
(1) If the document has a mistake (mistakes) that can be corrected on the spot, the applicant shall be allowed to make the correction on the spot;
(2) If the document is incomplete or does not comply with regulatory formats, the applicant shall be informed on the spot or within five days of all the required corrections at one time. If the applicant is not informed of such information in this period, then it is assumed that the application is accepted for review on the day it is received by CIRC;
(3) If the document is complete and complies with regulatory formats, or after the applicant, upon request, has submitted additional documents and made necessary corrections, then the application shall be accepted for review.
Whether or not CIRC accepts the application for review, CIRC shall issue a written document with designated stamp and date indicated.
Article 9
Within 20 days from the date of receiving the application letter, CIRC shall make a decision on whether or not to approve. If the decision can not be made in the said 20 days, at the approval of the Chairman of CIRC, the said period can be extended 10 more days and the applicant shall be informed of reasons for the extension.
If CIRC decides to accept the application, it shall issue an approval document; in case of disapproval, CIRC shall state reasons in a written document.
Article 10
After a representative office receiving the official document of approval, it shall register with the State Administration of Industry and Commerce in line with relevant rules.
The representative office shall move into its official premises within three months from the date on which the approval document is issued; the approval document shall automatically become invalid if the said deadline is not observed.
Article 11
Any foreign insurance institution that has already established no less than two representative offices in China shall be allowed to apply to CIRC to appoint one of its representative offices as a general representative office.
Article 12
In applying to appoint the general representative office, foreign insurance institutions shall submit a letter of application addressed to the Chairman of CIRC and signed by its Chairman of the Board of Directors or General Manager of the concerned insurance institution.
The application for setting up a general representative office is subject to the same rules governing the application of a representative office.
Chapter Ⅲ Supervision and Administration
Article 13
The official title of the representative office shall be arranged in the following order: name of the foreign insurance institution + name of the city where the representative office is to be located + representative office; The official title of the representative office shall be arranged in the following order: name of the foreign insurance institution + general representative office in China.
Article 14
Except the principal responsible person, other major staff members shall be entitled “Representative” or “Deputy Representative”.
Article 15
Employees of representative office shall abide by Chinese laws and regulations, with high integrity and clean record.
Article 16
A general representative shall have a work experience above 8 years and hold a junior college degree or a higher academic degree; a chief representative shall have a work experience above 5 years, and hold a junior college degree or a higher academic degree.
Without a junior college degree, the general representative or chief representative shall have a work experience above 10 years in the insurance business.
Article 17
A maximum of three employees of foreign nationality are allowed in each representative office.
Article 18
A representative office and its employees shall not enter into any agreement or contract with any legal or natural persons, which might generate an income to the representative office or the foreign insurance institution it represents, and shall not be involved in business activities of any kind.
Article 19
A representative office shall have official premises, necessary office facilities and full-time staff.
Article 20
The General Representative or Chief Representative shall not work in two or more representative offices or any business institution in China.
Article 21
The General Representative or Chief Representative shall attend to the daily activities of the representative office on a permanent basis. If he or she consecutively stays away from the representative office for a period or more than one month, he or she shall delegate his or her responsibility as the General Representative or Chief Representative to a person specially appointed, and submit a written report to the local branch office of CIRC.
Article 22
A representative office shall submit two copies of its annual work report of the previous year before the end of each February to the CIRC’s local branch office, who shall then forward the report to CIRC’s head office.
The work report shall follow the format prescribed by CIRC.
Article 23
A representative office shall submit the annual report of the foreign insurance institution it represents to both CIRC and CIRC’s local branch office within six months after the end of each accounting year of the foreign insurance institution.
Article 24
If any following major event occurs in an insurance institution that has maintained a representative office in China, the representative office shall, within 10 days after the occurrence of the event, submit a written report to CIRC and copy the report to CIRC’s local branch office.
(1) A change in its articles of association, register capital, and registered business address;
(2) Division or merger or change of top management;
(3) Serious losses resulted in business operation;
(4) Penalties imposed for violations of laws and regulations;
(5) Major regulatory actions taken against it by the regulatory authorities of its home country or territory;
(6) Other matters which may seriously disrupt business operation of the foreign insurance institution.
Article 25
In case of changing a General Representative or Chief Representative, the representative office shall apply to CIRC, and submit the following documents:
(1) A letter of application addressed to the Chairman of CIRC, and signed by its Chairman of the Board of Directors or General Manager of the concerned insurance institution;
(2) Power of attorney of the proposed General Representative or chief representative signed by the Chairman of the Board of Directors or General Manager;
(3) Proof of personal identity certificates, certificate of academic degree and resume of the proposed General Representative or Chief Representative.
Article 26
If a foreign insurance institution intends to terminate its representative office’s operation, it shall submit a letter of application addressed to the Chairman of CIRC, and signed by its Chairman of the Board of Directors or General Manager of the concerned insurance institution.
Article 27
If a foreign insurance institution intends to change the name of its representative office, it shall submit a letter of application addressed to the Chairman of CIRC, and signed by its Chairman of the Board of Directors or General Manager of the concerned insurance institution, together with other relevant proving documents about the renaming.
Article 28
Under the situation stipulated in Article 25, Article 26, and Article 27, CIRC shall make a decision on whether to approve or disapprove of the application within 20 days from the date of receiving a complete set of application documents.
If a decision of approval is made, it shall issue an approval document; if a decision of disapproval is made, it shall notify the applicant in writing and give the reasons.
Article 29
A representative office can change its office location within the same administrative area it resides only.
The concerned representative office shall submit CIRC’s local branch office of its new office address, telephone and fax numbers within 5 days from the date of changing.
Article 30
In case of changing, increasing or reducing the number of Representatives, Deputy Representatives, or foreign employees, the concerned representative office shall report to CIRC’s local branch office within 5 days from the date of changing, and submit the proof of personal identity certificates, certificate of academic degree and resume of the nominated personnel.
Article 31
When a representative office is approved to be changed to a general representative office, the original representative office is cancelled automatically. The general representative office shall apply to the State Administration of the Industry and Commerce for cancellation of the registration of the representative office within one month from the date of CIRC’s approval within one month from the date of CIRC’s approval.
Article 32
If a general representative office is the only representative office in China after the insurance institution it represents withdraws all other representative offices, the general representative office shall be changed into a representative office.
The general representative office shall apply to CIRC by submitting an application letter regarding such change signed by the Chairman of the Board of Directors or General Manager of the concerned foreign insurance institution. Within 20 days from the date of receiving the application letter, CIRC shall make a decision on whether or not to approve. If CIRC decides to accept the application, it shall issue an approval document; in case of disapproval, CIRC shall state reasons in a written document.
When a general representative office is approved to be changed to a representative office, the original general representative office is cancelled automatically. The representative office shall apply to the State Administration of the Industry and Commerce for cancellation of its registration within one month from the date of CIRC’s approval.
Article 33
After a representative office of the foreign insurance institution is terminated by the CIRC, all the issues left unsettled shall be taken over and handled by its general representative office in China; if there is no such a general representative office, responsibilities on all issues left unsettled shall be taken over and handled by the foreign insurance institution’s other representative offices in China; if there is no any other representative office in China, responsibilities on all issues left unsettled shall be borne by the foreign insurance institution itself.
Article 34
CIRC and its local branch offices conduct general supervision and annual inspection over the representative offices of foreign institutions in regard to the following issues:
(1) The completeness of the procedures for the changes made by the representative office;
(2) The truthfulness of the documents and materials submitted to CIRC;
(3) The completeness of the procedures for the appointments or changes of staff members of representative offices;
(4) Whether or not representative offices are conducting business activities;
(5) Other items required by CIRC and its local branch offices.
Chapter Ⅳ Legal Liability
Article 35
Any representative office established without approval, in violation of certain provisions of these Rules, shall be banned by CIRC in accordance with law.
Article 36
If a representative office is engaged in financial business activities in violation of these Rules, it shall be punished by CIRC in line with relevant laws and regulations. If a representative office is engaged in profit-seeking operational activities other than insurance business, it shall be imposed a disciplinary warning or a fine below RMB 300,000 yuan.
Article 37
If a representative office fails to submit relevant reports or documents as stipulated in Article 22, 23, 24 of these Rules to CIRC, it shall be imposed a warning and ordered to make correction by CIRC’s local branch office.
Article 38
Employees of a representative office being with direct responsibility for activities violating these Rules shall be imposed by CIRC with a disciplinary warning and /or a fine below RMB 5000 yuan, according to the seriousness of the cases.
Article 39
CIRC may issue a disciplinary warning to a representative office involved in providing false information or concealing important facts.
Article 40
CIRC may order the representative offices, found in violation of other provisions stipulated in these Rules, to make corrections; those who do not make corrections within a prescribed time period shall be issued a disciplinary warning.
Chapter Ⅴ Supplementary Provisions
Article 41
These Rules shall, mutatis mutandis, apply to the representative offices established in the mainland by insurance institutions from the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan region.
Article 42
These Rules shall, mutatis mutandis, apply to the resident offices of foreign insurance institutions approved to establish in China by CIRC.
Article 43
The terms “above”, “below” and “within” used to indicate a threshold number shall include the number itself.
Article 44
The approval and reporting periods prescribed in these Rules concerning licensing and reporting periods refer to working days, which exclude weekends and public holidays.
Article 45
CIRC shall be responsible for the interpretation of these Rules.
Article 46
These Rules shall be effective as of March 1, 2004, and the Rules on Administration of Representative Offices of Foreign Insurance Institutions, issued by CIRC on November 26, 1999 shall be repealed simultaneously.
建设部房地产业司关于印发《全国城市物业管理优秀大厦标准及评分细则》的通知
建设部房地产业司关于印发《全国城市物业管理优秀大厦标准及评分细则》的通知
建设部房地产业司
各省、自治区建委（建设厅）、直辖市建委（市政委、房地局）、计划单位列市建委
（房地局）：
为了加强对城市大厦的管理，提高城市大厦的整体管理水平，进一步开展创建物业管理优秀大厦工作，在总结两年来对大厦考评验收经验的基础上，根据建设部建房〔1995〕120号文件要求，制定《全国城市物业管理优秀大厦标准及评分细则》（以下简称《标准》），现将《标
准》印发给你们，并就有关事宜通知如下：
一、本《标准》所称大厦，是指按城市统一规划建设、基础设施设备齐全、建筑面积在4万平方米以上、已建成并投入使用、入住率达60％以上的高层住宅小区、住宅组团；建筑面积在1万平方米以上、使用率达80％以上的办公楼、写字楼或其它经营性大厦或大厦组团等。
本《标准》所称大厦管理，是指对大厦的房屋建筑及其设备、市政公用设施、绿化、卫生、交通、治安和环境容貌等管理项目进行维护、修缮和整治。
二、本《标准》适用于评选全国城市物业管理优秀大厦。省（自治区、直辖市）级城市物业管理优秀大厦标准，由各省（自治区、直辖市）参照本《标准》制定。
三、本《标准》总分值为100分，按各条款分解。考评中，对不符合《标准》条款要求的部门，按评分细则扣除相应分值。
四、各地向部申报全国城市物业管理优秀大厦前，由大厦管理单位认真填写《全国城市物业管理优秀大厦申报表》，经省《自治区、直辖市》主管部门签署预评预验意见并加盖公章，于每年7月30日前申报到建设部房地产业司。
联系单位：建设部房地产业司物业管理处
地 址：（100835）北京市海淀区三里河路9号
联系人 ：朱文奇
电 话：010－68393170
附件
全国城市物业管理优秀大厦标准及评分细则
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
｜ ｜ ｜规定 ｜ ｜
｜序号｜ 标 准 内 容 ｜ ｜ 评 分 细 则 ｜
｜ ｜ ｜分值 ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．大厦符合城市规划要求 ｜0．5｜符合0．5，基本答合0．3，不符合0 ｜
｜一 ｜2．严格按照国家标准验收 ｜0．5｜符合0．5，基本答合0．3，不符合0 ｜
｜ ｜3．具有完整的验收资料、图纸、档案 ｜ 1 ｜符合1．0，基本答合0．3，不符合0 ｜
｜ ｜4．办理管理交接手续 ｜ 1 ｜办理1．0，未办理0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．由专业的管理单位对大厦实行统一的专业 ｜ 1 ｜实行1．0，基本实行0．5，未实行0 ｜
｜二 ｜ 化管理 ｜ ｜ ｜
｜ ｜2．有固定的管理经营场所 ｜ 1 ｜具备1．0，基本具备0．5，不具备0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．成立大厦业主委员会或管理委员会 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜2．管理单位与业主委员会（管理委员会）及 ｜ ｜ ｜
｜三 ｜ 与上级主管部门签订物业管理合同，责、 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 权、利关系明确 ｜ ｜ ｜
｜ ｜3．制定业主公约或住用户公约 ｜ 1 ｜完善1．0，基本完善0．5，不完善0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜管理单位制定出争创全国城市物业管理优秀 ｜ ｜①规划、方案齐全1．0，缺一项扣0．5，规 ｜
｜四 ｜ 大厦的规划与具体的实施方案并落实到各 ｜ 2 ｜ 划、方案不具备0 ｜
｜ ｜ 部门 ｜ ｜②落实1．0，基本落实0．5，未落实0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜大厦各项管理制度、服务质量标准、各工作 ｜ ｜ ｜
｜五 ｜ ｜ 3 ｜符合3．0，每一项不符合要求扣0．5 ｜
｜ ｜ 岗位考核标准、奖惩办法完善 ｜ ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ ｜ ｜①配制计算机并实际应用广泛，可查阅各 ｜
｜ ｜ ｜ ｜种资料1．5，配制但实际应用不广泛1．0， ｜
｜六 ｜大厦管理应用计算机等现代化管理手段，进 ｜ 2 ｜配制但尚未应用0．5 ｜
｜ ｜ 行科学管理 ｜ ｜②具备其它现代化管理手段（如监控、报 ｜
｜ ｜ ｜ ｜警、对讲机、机动能力等）0．5，不具备0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．管理人员要有明显标志，整体素质高，遵 ｜ 1 ｜符合1．0，基本符合0．5，不符合0（经过职｜
｜ ｜ 守职业道德，语言规范文明 ｜ ｜ 业道德培训） ｜
｜七 ｜2．主要负责人和业务骨干经过房地产管理及 ｜ 1 ｜符合1．0，基本符合0．5，不符合0（无培训｜
｜ ｜ 物业管理专业培训，有较强的事业心和开 ｜ ｜ 证书）0 ｜
｜ ｜ 拓精神 ｜ ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 房屋管理及维修养护 ｜16 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．房屋图纸档案、资料齐全，管理完善 ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜2．建立住用户档案，所在栋号、房号清晰， ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜ 随时可查 ｜ ｜ ｜
｜ ｜3．大厦（组团）及栋号、楼层有明显标志及 ｜ 1 ｜标志、引路图齐全1．0，无引路图扣0．5标 ｜
｜ ｜ 引路方向平面图 ｜ ｜ 志每缺一个扣0．2 ｜
｜ ｜4．无违反规划私搭、乱建 ｜ 2 ｜符合2．0，每发现一处扣0．5 ｜
｜ ｜5．大厦外观完好、整洁 ｜ 2 ｜符合2．0，每发现一处不合要求扣0．5 ｜
｜ ｜6．封闭阳台的，要统一有序。阳台（包括平 ｜ 2 ｜符合2．0，每发现一处不合要求扣0．5 ｜
｜八 ｜ 台和外廊）的使用不碍观瞻 ｜ ｜ ｜
｜ ｜7．装饰装修房屋的，不危及房屋结构与他人 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 安全 ｜ ｜ ｜
｜ ｜8．房屋完好率达98％以上 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜9．房屋零修及时率达98％以上，零修合格率 ｜ 2 ｜①及时率达标0．6，每降低1％扣0．1 ｜
｜ ｜ 达100％，并建立回访制度和回访记录 ｜ ｜②合格率达标0．6，每降低1％扣0．1 ｜
｜ ｜ ｜ ｜③建立回访制度0．4、记录0．4 ｜
｜ ｜ ｜ ｜①实行代收代缴0．6，缺一项扣0．2 ｜
｜ ｜10．房租、水、电、气等各项费用，实际代收 ｜ 1 ｜②收缴率达标0．4，每降低1％扣0．1 ｜
｜ ｜ 代缴，收缴率达98％以上 ｜ ｜ ｜
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
续表
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
｜ ｜ ｜规定 ｜ ｜
｜序号｜ 标 准 内 容 ｜ ｜ 评 分 细 则 ｜
｜ ｜ ｜分值 ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 设 备 管 理 ｜34 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （一）设备管理综合要求 ｜（7）｜ ｜
｜ ｜1．设备图纸、档案资料齐全，建立设备台帐， ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜ 项目齐全、目录清晰、管理完善，可随时 ｜ ｜ ｜
｜ ｜ 查阅 ｜ ｜ ｜
｜ ｜2．制定设备安全运行、岗位责任制、定期巡 ｜ 2 ｜符合2．0，制度不完善、有制度不落实或记 ｜
｜ ｜ 回检查测试及维修保养、运行记录管理制 ｜ ｜录不完整每一项扣0．3 ｜
｜ ｜ 度和操作规程，并严格执行 ｜ ｜ ｜
｜ ｜3．设备良好，运行正常，一年内无重大管理 ｜ 1 ｜符合1．0，不符合0 ｜
｜ ｜ 责任事故 ｜ ｜ ｜
｜ ｜4．设备及机房环境整洁，无杂物、灰尘，无 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 鼠、虫害发生 ｜ ｜ ｜
｜ ｜5．配备所需各种专业技术人员，维修和操作 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 人员持证上岗 ｜ ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （二）供电系统 ｜（5）｜ ｜
｜ ｜1．保证24小时正常运行，出现故障，立即排除 ｜ 1 ｜符合1．0，每次故障排除不及时扣0．5 ｜
｜ ｜2．限电、停电按规定提前通知住用户 ｜ 1 ｜符合1．0，不符合0 ｜
｜ ｜3．配电室管理严格按国家标准操作运行 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜4．备有应急发电机的，可随时起用 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜5．制定临时用电管理措施并严格执行 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （三）消防系统 ｜（5）｜ ｜
｜ ｜1．消防控制中心及消防系统配备齐全，完好 ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜ 无损。可随时起用 ｜ ｜ ｜
｜ ｜2．配备专职或兼职消防人员，定期演练，开 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 展消防知识及法规的宣传教育 ｜ ｜ ｜
｜九 ｜3．订有突发性火灾等灾害应急方案，设立消 ｜ 1 ｜符合1．0，每有一项不合要求扣0．3 ｜
｜ ｜ 防疏散示意图，紧急疏散通道畅通，照明 ｜ ｜ ｜
｜ ｜ 设施、引路标志完好 ｜ ｜ ｜
｜ ｜4．无火灾及其它安全隐患 ｜ 1 ｜符合1．0，每发现一处隐患扣0．5 ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （四）电梯系统 ｜（4）｜ ｜
｜ ｜1．电梯按规定时间运行，安全设施齐全有效， ｜ 1 ｜符合1．0，运行时间、安全设施、通风、照 ｜
｜ ｜ 通风、照明及其它附属设施完好 ｜ ｜ 明等每有一项不合要求扣0．3 ｜
｜ ｜2．电梯准用证、年检合格证、维修保养合同 ｜ 1 ｜符合1．0，电梯准用证、年检合格证、合同 ｜
｜ ｜ 完备 ｜ ｜ 每缺一项扣0．5 ｜
｜ ｜3．桥厢、井道保持清洁 ｜ 1 ｜符合1．0，每有一处不符合要求扣0．2 ｜
｜ ｜4．出现运行故障后，维修人员能在规定时间 ｜ 1 ｜符合1．0，抢修不及时每次扣0．2，发生重 ｜
｜ ｜ 内到达现场维修 ｜ ｜ 大电梯事故0 ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （五）给排水系统 ｜（5）｜ ｜
｜ ｜1．按规定对二次供水蓄水设施设备进行清洗、 ｜ 1 ｜符合1．0，每发现一项不合要求扣0．5 ｜
｜ ｜ 消毒。二次供水卫生许可证、水质化验单、 ｜ ｜ ｜
｜ ｜ 操作人员健康合格证俱全。保持水池、水 ｜ ｜ ｜
｜ ｜ 箱及周围环境的清洁卫生，无二次污染及 ｜ ｜ ｜
｜ ｜ 隐患 ｜ ｜ ｜
｜ ｜2．设备阀门、管道无跑、冒、滴、漏 ｜ 1 ｜符合1．0，每发现一处不符合扣0．2 ｜
｜ ｜3．所有排水系统通畅，汛期道路无积水，楼 ｜ 1 ｜符合1．0，每发现一项不合要求扣0．5 ｜
｜ ｜ 内、地下室及车库无积水、浸泡发生 ｜ ｜ ｜
｜ ｜4．高压水泵、水池、水箱有严密的管理措施。 ｜ 1 ｜符合1．0，每发现一项不合要求扣0．5 ｜
｜ ｜ 供水计量及收费严格执行有关部门规定， ｜ ｜ ｜
｜ ｜ 无不合理计量及乱收费现象，限水、停水 ｜ ｜ ｜
｜ ｜ 能预先通知用户 ｜ ｜ ｜
｜ ｜5．遇有事故，维修人员在规定时间内进行抢 ｜ 1 ｜符合1．0，每发现一项不合要求扣0．5 ｜
｜ ｜ 修，无大面积跑水、泛水、长时间停水事故 ｜ ｜ ｜
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
续表
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
｜ ｜ ｜规定 ｜ ｜
｜序号｜ 标 准 内 容 ｜ ｜ 评 分 细 则 ｜
｜ ｜ ｜分值 ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （六）空调系统 ｜（4）｜ ｜
｜ ｜1．中央空调系统运行正常，无超标噪音和严 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．5 ｜
｜ ｜ 重滴漏水现象 ｜ ｜ ｜
｜ ｜2．窗式及分体式空调的安装位置统一，排列 ｜ 2 ｜符合2．0，每发现一处不合要求扣0．2 ｜
｜ ｜ 有序 ｜ ｜ ｜
｜ ｜3．中央空调出现运行故障后，维修人员在规 ｜ 1 ｜符合1．0，抢修不及时每次扣0．3 ｜
｜ ｜ 定时间内到达现场维修，并做好记录 ｜ ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ （七）供暖供气系统 ｜（4）｜ ｜
｜ ｜1．锅炉供暖设备、煤气设备、燃气设备完好、 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．5 ｜
｜ ｜ 运行正常 ｜ ｜ ｜
｜ ｜2．管道、阀门无跑、冒、滴、漏现象及事故 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．2 ｜
｜ ｜ 隐患 ｜ ｜ ｜
｜ ｜3．北方地区，冬季供暖，居室内温度不得低 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 于16℃ ｜ ｜ ｜
｜ ｜4．“三废”排放符合国家环保标准。贮放、清 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 运管理有序 ｜ ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 市政公用设施管理 ｜ 4 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．公共配套服务设施完好，无随意改变用途 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．2 ｜
｜ ｜2．公共照明、通讯、邮政设备设施齐全，工 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．2 ｜
｜十 ｜ 作正常 ｜ ｜ ｜
｜ ｜3．道路畅通，路面平坦，有交通标志 ｜ 1 ｜符合1．0，每发现一处不合要求扣0．2 ｜
｜ ｜4．订有交通车辆管理制度，机动车、非机动 ｜ 1 ｜符合1．0，无制度扣0．5，车辆停放每发现 ｜
｜ ｜ 车无乱停乱放 ｜ ｜ 一处不符合要求扣0．2 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 环境卫生管理 ｜ 8 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．环境卫生管理制度完善并落实 ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜2．环卫设施齐备，设有垃圾箱、果皮箱、垃 ｜ 1 ｜符合1．0，每缺一项扣0．3 ｜
｜ ｜ 圾中转部等保洁设备 ｜ ｜ ｜
｜十一｜3．实行标准化清扫保洁，由专人负责检查、 ｜ 2 ｜符合2．0，每有一项不符合扣0．5 ｜
｜ ｜ 监督。公共走道、地下室、天台等所有公 ｜ ｜ ｜
｜ ｜ 共场所保持清洁，无随意堆放杂物和占用 ｜ ｜ ｜
｜ ｜4．商业网点管理有序，无乱设摊点、广告牌、 ｜ 2 ｜符合2．0，每发现一处不符合要求扣0．2 ｜
｜ ｜ 乱帖、乱画等现象 ｜ ｜ ｜
｜ ｜5．无违反规定饲养家禽、家畜及宠物 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 绿化管理 ｜ 3 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜十二｜1．绿地面积符合规划设计要求 ｜1．5｜符合1．5，基本符合1．0，不符合0 ｜
｜ ｜2．绿化管理及养护措施落实，无破坏、践踏 ｜1．5｜符合1．5，管理、养护措施未落实扣1．0， ｜
｜ ｜ 及随意占用现象 ｜ ｜ 破坏、践踏、占用每一处扣0．3 ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 治安保卫管理 ｜ 8 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．基本实行封闭式管理 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜2．实行24小时保安制度 ｜ 2 ｜符合2．0，基本符合1．0，不符合0 ｜
｜ ｜3．保安人员有明显标志，工作规范，作风严 ｜ 2 ｜符合2．0，每发现一人或一处不符合要求扣 ｜
｜十三｜ 谨 ｜ ｜0．5 ｜
｜ ｜4．危及住用户安全处设有明显标志和防范措 ｜ 2 ｜符合2．0，每发现一处不符合要求扣0．5 ｜
｜ ｜ 施 ｜ ｜ ｜
｜ ｜5．无因管理责任引发的重大刑事案件和交通 ｜ 1 ｜符合1．0，不符合0 ｜
｜ ｜ 事故 ｜ ｜ ｜
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
续表
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
｜ ｜ ｜规定 ｜ ｜
｜序号｜ 标 准 内 容 ｜ ｜ 评 分 细 则 ｜
｜ ｜ ｜分值 ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 精神文建设 ｜ 5 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．订有住用户精神文明建设公约，住用户能 ｜ 1 ｜符合1．0，无精神文明建设公约扣0．5，每 ｜
｜ ｜ 自觉遵守大厦的各项管理规定 ｜ ｜ 发现一起不能遵守规定扣0．2 ｜
｜ ｜2．住用户之间关系融洽、团结互助文明住用， ｜0．5｜符合0．5，基本符合0．3不符合0 ｜
｜ ｜ 关心孤寡老人、残疾人 ｜ ｜ ｜
｜ ｜3．有宣传学习园地，并开憎爱分明宣传活动 ｜0．5｜符合0．5，无园地或未开展活动扣0．3，不 ｜
｜十四｜ ｜ ｜ 符合0 ｜
｜ ｜4．有公共娱乐场所和设施，管理单位定期组 ｜0．5｜符合0．5，无场所和设施扣0．3，未开展活 ｜
｜ ｜ 织开展健康有益的文体活动 ｜ ｜ 动扣0．2，未定期开展活动扣0．1 ｜
｜ ｜5．管理单位积极配合街道办事处、居委会、 ｜0．5｜符合0．5，基本符合0．3不符合0 ｜
｜ ｜ 派出所开展的各项工作 ｜ ｜ ｜
｜ ｜6．住用支持和配合管理单位的工作，无重大 ｜ 2 ｜符合2．0，有重大投诉的扣1．0，满意率每 ｜
｜ ｜ 投诉，对管理单位的评议，满意经达95％ ｜ ｜ 降低1％扣0．2（通过走访住户评议） ｜
｜ ｜ 以上 ｜ ｜ ｜
｜－－｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜ 管理单位经济效益 ｜ 5 ｜ ｜
｜ ｜－－－－－－－－－－－－－－－－－－－－－－－｜－－－｜－－－－－－－－－－－－－－－－－－－－－－｜
｜ ｜1．大厦管理单位要有企业发展规划、建立现 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 代化企业制度方案 ｜ ｜ ｜
｜ ｜2．建立房屋、设施设备维修养护基金，管理 ｜ 2 ｜符合2．0，建立但管理不善1．0，尚未建立0｜
｜十五｜ 有序 ｜ ｜ ｜
｜ ｜3．建立财务管理公开监督制度，每半年向住 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 户公布一次 ｜ ｜ ｜
｜ ｜4．实行以业养业，多种经营，为住用户提供 ｜ 1 ｜符合1．0，基本符合0．5，不符合0 ｜
｜ ｜ 多项服务，收费合理，价格公开 ｜ ｜ ｜
－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－
1997年4月16日
